The method behind Korro's Inbox

Sender Zero.

You don't reach zero emails. You reach zero undecided senders — and the past sinks on its own. Every decision you make is about a whole sender, past and future, so forty decisions clean a mailbox of sixty thousand.

Every demo below is the real design, wired to a small pretend mailbox. Nothing you do here touches anything.

Inbox5 chats

All mailPrimaryPromotionsUpdates

Drag a row. Right to left: Archive — keep pulling and it becomes Trash. Left to right: Snooze, then Important. Or press:

Why every inbox ends up a heap

Sixty thousand emails is sixty thousand decisions.

Everyone with an old mailbox has tried "one day I'll sit down and clean it". The day never comes, because the job is the size of the heap. Inbox Zero fails the same way: it counts emails, so the goal is always sixty thousand steps away.

  • 1Count senders, not emails. Sixty thousand emails is perhaps fifteen hundred senders. The ones on your first pages this month: about forty.
  • 2One decision covers everything they ever sent, and everything they send next. In Korro a chat is a sender, so a swipe on a chat is a decision about all of it.
  • 3The past sinks. Senders who never write again never need a decision. Nothing is deleted; it simply stops being in your way — and search still finds it.

A mail clientdecides per email

ZaraSale day 6: up to 50% off knitwear
ZaraSale day 5: up to 50% off knitwear
ZaraSale day 4: up to 50% off knitwear
ZaraSale day 3: up to 50% off knitwear
…and 112 more from Zara, in among everything else

Korrodecides per sender

ZZaraSale day 6: up to 50% off knitwear, coats and boots.116 mails, none opened6

One row. One swipe. All 116 gone from your Inbox, and the 117th never arrives in it.

How the app does it

Korro keeps a notebook. Gmail does what it says.

Gmail has no memory of senders — only of emails. So Korro keeps one line per sender: nothing yet, archived, trashed, or kept. Every time a mail arrives, Korro reads that line first and acts in Gmail itself, within seconds, before the mail reaches your Inbox anywhere. Pick a decision and deliver a mail:

Your Gmail inbox3 mails

Nino BeridzeAnd bring the photos from Kazbegi.
Mark EllisonGot it, all four are booked.
StripeNew payment: €112.00 from Daniel K.
All Mail (archived)0

Korro Inbox3 chats

NBNino BeridzeAnd bring the photos from Kazbegi.2
MEMark EllisonGot it, all four are booked.
SStripeNew payment: €112.00 from Daniel K.
Archived0
Zara is undecided, so her next mail comes to your Inbox — and she appears in To decide.

Korro enforces the notebook itself rather than writing Gmail filters, so it never asks for another Google permission and never fills your Gmail settings with rules. If Korro is ever down, the double-check on its return puts things right. And if you move a mail back by hand in Gmail, that wins: the sender is un-archived.

To decide7 senders

Senders from the last 30 days you have not dealt with. Keep them, or swipe them away.

Tap ✓ to keep a sender, or drag a row away. Watch the number.

The one number Korro keeps for you

To decide.

A row at the top of your Inbox: the senders from the last thirty days you have not said anything about yet. Not the people you've written to — writing is a decision. Not the chats you starred, snoozed, archived, trashed or put in a group. Just the ones still waiting for a word.

  • ✓Keep — they're fine, leave them where they are.
  • ←Archive — out of Inbox, past and future, still searchable.
  • ⇐Trash — everything they ever sent, and everything they send next. Restorable while Gmail keeps its Trash.

The number reaches zero in days, then stays near zero: new senders arrive one or two a day. The senders you never open rise to the top and say so — "6 mails, none opened".

Korro doesn't guess — it notices what you do

What counts as a decision.

You never file anyone. Your own behaviour is the address book. Any of these takes a sender off the list for good:

You write to them

From any of your Gmails, ever. A reply, a new chat — Korro already knows all your sent mail.

You star or snooze them

Important is Gmail's star; a snooze says "bring them back on a date". Both are a yes.

You archive or trash them

The two swipes. The whole sender, past and future.

You put them in a group, or make a task

Family, Work, Clients — pills at the top of Inbox. A task from their mail counts too.

You tap Keep

The explicit yes, when none of the above is true but you still want them.

Opening a chat does not count

You open things to see what they are. Looking is not deciding.

Keep wears off. Keep a newsletter in June and then never open it again? After ten unopened mails it comes back to ask once more:

FNField Notes WeeklyIssue 222: The quiet return of emailKept in June · 10 mails since, none opened

Once it's clean, it gets useful

Groups, without filing.

Family, Work, Clients — your own names on chats, as pills right after Gmail's categories. One tap narrows Inbox to those people. Korro's own; nothing changes in Gmail. Try the pills:

Inbox6 chats

How it compares

Other methods lift the heap. This one lets it sink.

Inbox Zero

Counts emails and asks you to empty the inbox every day. Sender Zero counts senders and asks you to decide about each one, once.

Filters and rules

Ask you to predict what you'll want before it arrives. Sender Zero asks after the first mail, when you can see what it is.

Unsubscribe tools

Leave the list for you but keep the history in the way. Trash does both: leaves the list when it can, and moves everything they ever sent out of sight.

"Smart" inboxes

Guess. Sender Zero remembers what you decided and does exactly that, every time — and says out loud when it notices something ("6 mails, none opened").

How to do it

An afternoon, then a minute a day.

Day one

Open Inbox. Tap "To decide".

It says 38, or 60, or 12 — the senders from the last month you never dealt with. Go down the list: ✓ the ones you want, swipe the rest. The ones you never open are already at the top.

  • Right to left: Archive. Keep pulling: Trash.
  • Left to right: Snooze. Keep pulling: Important.
  • Undo is right there on every one.

Every day after

One swipe when the row appears.

New senders arrive one or two a day. The row shows up, you decide, it goes away. Your first pages stay the way you left them, because nobody you decided about comes back uninvited.

  • A person you swiped away lands quietly in Archived — no notification.
  • Want them back on a date? That's Snooze.

Changed your mind

Everything undoes.

Nothing here is a one-way door.

  • Undo on the toast, right after.
  • Move to Inbox on an archived chat forgets the decision.
  • Trashed senders in your Gmails sheet: Restore brings back whatever Gmail hasn't emptied yet.
  • Write to someone you archived: they're back.
  • Move a mail back by hand in Gmail: that wins too.

Forty decisions, not sixty thousand.

Korro is in private beta. If you have an invite, sign in and tap "To decide" — the afternoon starts there.

Open Korro